Return Policy
- Returns of in stock items within 30 days of purchase will be exchanged/credited to your account or refunded via Webstore store credit.
Returning Damaged / Defective Items
- Kevins Worldwide will replace any item that is determined to be damaged or defective. In cases of damage or defect, the return process can be expedited by providing a digital image of the damage or defect (along with a clear description of the problem) in an email to [email protected]
- All damaged and defective products must be returned to Kevins Worldwide for inspection before a final determination can be made. Action (in the form of a reprint/replacement) can be taken only after we receive the damaged goods back from the customer in the original packaging.
- Please contact us by email/phone before returning damaged or defective items to arrange for the payment of shipping costs.
Return Process
- Include the original packing slip and a copy of your order confirmation in your returning package along with your returning items.
Ship the package to:
Kevins Worldwide, LLC
Ascendion Web-Store Returns
710 Capouse Avenue
Scranton, PA 18509
You will be notified when your return is received at our facilities with an indication as to what will follow.
If you have any questions, please call (570) 344-8985 ext.226.